News, Stories, Events, & Trends that shape the Eastern African region
The battle for customer loyalty in Uganda has taken a significant and unexpected turn. Traditionally, loyalty programs have been a crucial tool for retailers worldwide, fostering customer retention and driving sales. However, a surprising shift is unfolding in Uganda. Major retail chains such as Capital Shoppers and Quality Supermarket have suspended their loyalty programs, with
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As the global FINCA network celebrates 40 years of tackling poverty through financial inclusion, FINCA Uganda has intensified its efforts to improve the lives of small entrepreneurs and cooperatives by offering a variety of support services that keep them on track towards self-reliance. FINCA Uganda’s microfinance services are complemented by financial education, technical assistance and
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Housing Finance Bank has announced a profit after tax of Ushs 65.1 billion for the financial year ended December 31, 2023. The Bank attributed the 11.3% year-on-year growth in net profits to digital transformation and revenue diversification efforts. In the period under review, Housing Finance Bank also demonstrated significant growth in other key parameters, with
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The landscape of financial payments in Uganda is rapidly evolving as consumers increasingly prioritize convenience and speed in their payment methods. The surge in demand for digital payment services reflects this trend, with mobile money transactions experiencing a notable 7.7 percent increase in volume and a 2.9 percent uptick in value, soaring to UGX 62.2 trillion
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Uganda’s digital payments landscape is undergoing a transformative shift, accelerated by the COVID-19 pandemic and evolving consumer preferences prioritizing convenience, speed, and security. While mobile money has seen widespread adoption, card payments have faced challenges, including merchant surcharges at point-of-sale terminals and limited awareness regarding the advantages of card transactions. The introduction of the “Sasuza
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In a remarkable display of international solidarity, Ugandan Carrefour employees have achieved a milestone in labor rights advocacy, thanks to the concerted efforts of UNI and the unwavering support of the FNV of the Netherlands. The culmination of the “Establishing Bridges, Growing Solidarity, and Strengthening Collective Bargaining” project in Entebbe, Uganda, from January 22nd to
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The event marks a significant milestone in the implementation of the Social Health Act of 2023, which necessitates all NHIF members to register afresh with the Social Health Authority under the Social Health Insurance Fund
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Carrefour, the exclusive retail giant operated by Majid Al Futtaim in Uganda, is gearing up for a grand celebration as it marks its four-year anniversary in the country. Commencing from January 31 to February 13, 2024, customers are in for a treat with a plethora of exciting prizes and daily discounts. As a token of
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Carrefour, owned and operated by Majid Al Futtaim in Uganda, has officially kicked off its latest ‘Round Up Your Bill’ initiative with an event at Noah’s Ark Village in Entebbe. ‘Round Up Your Bill’ allows customers to make donations that support vulnerable groups in neighbouring communities as part of the brand’s mission to drive positive
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Streaming platforms are partnering with mobile operators to expand in new markets while helping users save on some of the world’s highest data costs.
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